{"id":3,"date":"2024-10-22T12:36:52","date_gmt":"2024-10-22T12:36:52","guid":{"rendered":"https:\/\/tutfix.com\/?page_id=3"},"modified":"2025-09-05T04:02:43","modified_gmt":"2025-09-05T04:02:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/tutfix.ro\/ro\/privacy-policy\/","title":{"rendered":"Politica de confiden\u021bialitate"},"content":{"rendered":"<p><strong>Effective Date:<\/strong> 30 august 2025<\/p>\n\n\n\n<p>Bine a\u021bi venit la <strong>Tutfix<\/strong> (<a href=\"https:\/\/tutfix.com?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">https:\/\/tutfix.com<\/a>). We value your privacy and trust. This Privacy Policy explains how we collect, use, and protect your data. By using Tutfix, you agree to this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd12 1. Privacy &amp; Data Protection<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tutfix collects and processes personal data such as:\n<ul class=\"wp-block-list\">\n<li>name, email, phone number, login details,<\/li>\n\n\n\n<li>project details, chat history,<\/li>\n\n\n\n<li>billing and payment information.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Data is used <strong>only to operate the platform<\/strong>, connect Buyers and Sellers, and improve our services.<\/li>\n\n\n\n<li>Tutfix does <strong>not sell or rent<\/strong> personal data to third parties. Data may be shared only when:\n<ul class=\"wp-block-list\">\n<li>required by law,<\/li>\n\n\n\n<li>for payment processing,<\/li>\n\n\n\n<li>or for fraud prevention and security.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Users have full GDPR rights: access, rectification, erasure, portability, restriction, and objection.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb0 2. Fees &amp; Revenue Model<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tutfix taxeaz\u0103 o <strong>10% tax\u0103 de serviciu<\/strong> from Sellers for each completed order.<\/li>\n\n\n\n<li>Tutfix charges <strong>0% fee<\/strong> from Buyers.<\/li>\n\n\n\n<li>Sellers may also subscribe to premium plans: <strong>Free, Silver, Gold, Diamond<\/strong>.<\/li>\n\n\n\n<li>Fees and subscription terms may change. Updates will always be published on the <strong>Pre\u021buri \u0219i condi\u021bii<\/strong> pagin\u0103.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\udd1d 3. Platform Responsibility<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tutfix este un <strong>pia\u021b\u0103 online<\/strong> only.<\/li>\n\n\n\n<li>Tutfix does not guarantee results, quality, or service outcomes.<\/li>\n\n\n\n<li>Responsibility rests with the <strong>V\u00e2nz\u0103tor<\/strong> to deliver services and with the <strong>Cump\u0103r\u0103tor<\/strong> to provide accurate requirements.<\/li>\n\n\n\n<li>Tutfix provides:\n<ul class=\"wp-block-list\">\n<li>secure payment processing (escrow),<\/li>\n\n\n\n<li>dispute resolution,<\/li>\n\n\n\n<li>messaging and account features.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb3 4. Refunds &amp; Cancellations<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders cannot be canceled once marked as <strong>livrat<\/strong>.<\/li>\n\n\n\n<li>Refunds are not automatic. They are handled through Tutfix\u2019s <strong>dispute resolution team<\/strong>, based on:\n<ul class=\"wp-block-list\">\n<li>communication records,<\/li>\n\n\n\n<li>evidence submitted,<\/li>\n\n\n\n<li>compliance with platform rules.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Both Buyers and Sellers are encouraged to first attempt to resolve issues mutually.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2699\ufe0f 5. Cookies &amp; Tracking<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tutfix uses cookies and tracking technologies to:\n<ul class=\"wp-block-list\">\n<li>ensure platform functionality,<\/li>\n\n\n\n<li>remember user preferences,<\/li>\n\n\n\n<li>analyze traffic (Google Analytics),<\/li>\n\n\n\n<li>support marketing and performance.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Users can manage cookies via their browser or through the cookie banner.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcde 6. Contact Us<\/h2>\n\n\n\n<p>For any privacy concerns or questions, please contact us:<br>\ud83d\udce7 <strong><a>contact@tutfix.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u26a0\ufe0f <strong>Disclaimer:<\/strong> By using Tutfix, you acknowledge that the platform is a <strong>connector<\/strong> between Buyers and Sellers, not a direct service provider. Responsibility for the quality of services rests with the Seller.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: August 30, 2025 Welcome to Tutfix (https:\/\/tutfix.com). We value your privacy and trust. This Privacy Policy explains how we collect, use, and protect your data. By using Tutfix, you agree to this policy. \ud83d\udd12 1. Privacy &amp; Data Protection \ud83d\udcb0 2. Fees &amp; Revenue Model \ud83e\udd1d 3. Platform Responsibility&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":16988,"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/pages\/3\/revisions\/16988"}],"wp:attachment":[{"href":"https:\/\/tutfix.ro\/ro\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}